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Returns and Refunds

 The return is easy with us, no worries :)

Please send the items in the original condition as you received them.

We aim to process all refunds and exchanges within 2 business days of receiving the return back at our warehouse. Please allow a further couple of days for this to reflect in your accounts. (Usually its much sooner)

We send exchanges, Monday through Friday (Holidays excluded). If you require a new item quickly, we recommend placing a brand new order and returning the original item for a refund, no questions asked.

If you would like to exchange with a different style, please return the original order for a full refund and place a brand new order on our website.

If you have received a faulty or incorrect item, please contact our customer service team prior to returning your item. You have 30 days to return any faulty or incorrect items.

If you now have an alternative shipping address for your exchange please provide these new details clearly with your returns form.

Click here for the Easy Returns Page.

Please before returning please drop us an email to: support@hatsers.com

and all should be easy peasy :)

Thank you for for being part of our crowd.

 

 

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